Shipping policy

Shipping Policy

Thank you for shopping with Goddess by Jules. We are so grateful to be part of your journey and are committed to providing you with a beautiful shopping experience from checkout to delivery.

Processing Time

Orders are typically processed within 1-5 business days after payment is received. During new launches, promotions, holidays, or high-volume periods, processing times may be slightly extended.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times may vary depending on your location and selected shipping method at checkout.

Estimated delivery times:

2-5 Business Days for US Products
5-10 Business Days for Overseas Products

Please note that shipping delays caused by carriers, weather, customs, or holidays are outside of our control.

Tracking Your Order

Once your package ships, you will receive tracking details via email. Please allow up to 48 hours for tracking updates to appear.

Incorrect Address Information

Please ensure all shipping information is entered correctly before placing your order. Goddess by Jules is not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages

Goddess by Jules is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. If you experience an issue with delivery, please contact the carrier directly using your tracking information.

Order Issues

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery at www.GoddessByJules.com and we will gladly assist you.